.
Don’t be embarrassed by how much you don’t know
.
Imagine you are asked to listen to a simple story and then answer a few questions about it. Here’s the story: a little girl named Mary goes to the beach with her mother and brother. They drive there in a red car. At the beach, they swim, eat some ice cream, play in the sand and have sandwiches for lunch.
Now the questions: what colour was the car? Did they have fish and chips for lunch? Did they listen to music in the car? Did they drink lemonade with lunch?
All right, how did you do? Let’s compare your answers with those of a bunch of British schoolchildren, aged five to nine, who were given this quiz by academic researchers. Nearly all the children got the first two questions right (“red” and “no”). But the children did much worse with questions three and four. Why? Those questions were unanswerable – there simply wasn’t enough information given in the story. And yet a whopping 76% of the children answered these questions either yes or no.
Kids who try to bluff their way through a simple quiz like this are right on track for careers in business and politics, where almost no one ever admits to not knowing anything. It has long been said that the three hardest words to say in the English language are “I love you”. We disagree. For most people, it is much harder to say “I don’t know”. That’s a shame, for until you can admit what you don’t yet know, it’s virtually impossible to learn what you need to.
Think like a child
When it comes to generating ideas and asking questions, it can be really fruitful to think like a child. Because they know so little, they don’t carry around the preconceptions that often stop people from seeing things as they are. When it comes to solving problems, this is a big advantage.
Kids are not afraid to share their wildest ideas. As long as you can tell the difference between a good idea and a bad one, generating a boatload of ideas, even outlandish ones, can only be a good thing. You may find that only one idea out of 20 is worth pursuing – but you might never have come up with that one unless you were willing to blurt out, childlike, everything that wandered through your brain. So when it comes to solving problems, channeling your inner child can really pay off. It all starts with thinking small.
Why? For starters, every big problem has been thought about endlessly by people much smarter than we are. The fact that it remains a problem means it is too damned hard to be cracked in full. Sure, there are some truly brilliant people out there and they probably should think big. For the rest of us, thinking big means you’ll spend a lot of time tilting at windmills. Here are a few reasons why it’s much better to ask small questions than big ones.
1. Small questions are by their nature less often asked and investigated, and maybe not at all. They are virgin territory for true learning. 2. Since big problems are usually a dense mass of intertwined small problems, you can make more progress by tackling a small piece of the big problem than by flailing away at grand solutions. 3. Any kind of change is hard, but the chances of triggering change on a small problem are much greater than on a big one. 4. Thinking big is, by definition, an exercise in imprecision or even speculation. When you think small, the stakes may be diminished but at least you can be relatively sure you know what you’re talking about.
Here’s another cardinal rule of thinking like a child: don’t be afraid of the obvious. If you are willing to confront the obvious, you will end up asking a lot of questions that others don’t. As Albert Einstein liked to say, everything should be made as simple as possible, but not simpler.
.